Terms of Service
Welcome to Alluring India Destination Pvt. Ltd. These Terms of Service explain the basics of how we work together when you book a trip with us. By confirming a booking or making a payment, you agree to these terms.
Who We Are
Alluring India Destination Pvt. Ltd. is a luxury travel planning company based in Gurugram, India. We design and arrange personalized travel experiences across India, Nepal, Bhutan, and Sri Lanka, working with trusted local hotels, guides, and transport partners to bring your itinerary to life.
Our Role
We act as your travel planner, curating itineraries and coordinating with hotels, transport providers, guides, and other partners on your behalf. While we carefully select every partner we work with, the actual services (flights, hotel stays, tours, etc.) are delivered by these third parties, and their individual terms and policies will also apply.
Bookings
A booking is confirmed once we send you written confirmation and receive the applicable deposit. Quotes and itineraries shared before that point are estimates and may change based on availability.
Payments
- A deposit is required to secure your booking, with the balance due before your trip begins.
- Prices are quoted in the currency shown in your proposal and may be affected by currency fluctuations or supplier price changes before full payment is made.
- Bank or card transaction fees are the traveler’s responsibility.
- Applicable taxes (including GST) are added as per current rates.
Changes and Cancellations
We understand plans change. If you need to cancel or amend a booking, just let us know as soon as possible. Deposits are generally non-refundable, and cancellation fees may apply closer to your travel dates — we’ll always share the specific policy for your trip at the time of booking. Please note that hotels, airlines, and other partners may have their own cancellation rules, which can be stricter than ours.
Your Travel Documents
You’re responsible for having a valid passport, visa, and any other documents needed for your trip. We’re happy to help guide you or provide supporting letters where useful, but final approval of visas and entry permits is outside our control.
Travel Insurance
We strongly recommend comprehensive travel insurance covering medical emergencies, trip cancellation, and lost luggage for the full duration of your trip.
Your Wellbeing
You’re responsible for your own health and safety during activities and excursions, and for following the guidance of your guides and local partners. Please tell us about any medical conditions or special requirements when booking, so we can plan accordingly.
Our Responsibility
We put great care into planning your trip and choosing reliable partners. That said, we can’t be held responsible for issues caused by third parties (like flight delays or hotel service issues) or by events beyond our control, such as extreme weather, strikes, or government restrictions. In such cases, we’ll do our best to help find solutions.
Questions or Concerns
If anything about your trip doesn’t go as planned, please tell us right away so we can help fix it. For anything unresolved during your trip, reach out within 30 days of your return.
Privacy
We only use your personal information to plan and deliver your trip, sharing it with partners or authorities only where necessary (for example, visa applications). See our Privacy Policy for more details.
Governing Law
These terms are governed by the laws of India, and any disputes will be handled through the courts of Gurugram, Haryana.
Updates to These Terms
We may update these terms from time to time. The version in place when you confirm your booking is the one that applies to your trip.
Get in Touch
Alluring India Destination Pvt. Ltd. E 146, Sushant Shopping Arcade, Sushant Lok Phase 1, Gurugram, Haryana, India, 122009 📞 +91 92119 13735 ✉️ contact@alluring.travel 🌐 www.alluringindiadestination.com
