Terms of Service

Last updated: 11 October 2026

These terms explain how we work with you when you plan and book a journey with Alluring India Destination Pvt Ltd. By confirming a booking or making a payment, you agree to them. The confirmation we send for your journey forms part of these terms, and where the two differ, your confirmation applies.

1. Who we are

Alluring India Destination Pvt Ltd plans private, tailor-made journeys across India, Nepal, Bhutan and Sri Lanka. Our registered office is at E 146, Sushant Shopping Arcade, Sushant Lok Phase 1, Gurugram, Haryana 122009, India.

2. Our role

We design your itinerary and arrange its services on your behalf with carefully chosen hotels, transport companies, guides and other partners. These services are provided by the partners themselves, and their own terms also apply.

3. Quotes and prices

Every journey is priced individually. Quotes and itineraries are based on availability at the time and may change until your booking is confirmed. Prices are shown in the currency stated in your quote and include applicable taxes (including GST) at the current rate. Until you have paid in full, prices may change if a supplier, a government tax or an exchange rate changes, and we will tell you before any change takes effect. Bank and card charges are payable by you.

4. Booking and payment

Your booking is confirmed when we have received your deposit and sent you our written confirmation. The deposit, the date your balance is due and any special conditions (for example for luxury trains, private charters or festival dates) are set out in your quote and confirmation.

5. Changes and cancellations by you

If you need to change or cancel your journey, please tell us in writing as soon as possible. Deposits are generally non-refundable, and cancellation charges increase as your travel date approaches. The charges for your journey are set out in your confirmation. Hotels, airlines and other partners may have stricter rules, which we will tell you about.

6. Changes and cancellations by us

Occasionally we may need to change part of your journey, for example if a hotel becomes unavailable or local conditions require it. We will always offer an alternative of a similar standard and discuss significant changes with you first. If we have to cancel your journey for reasons within our control, we will refund what you have paid us.

7. Passports, visas and health

You are responsible for holding a valid passport (usually with at least six months’ validity remaining), the visas and permits you need, and any recommended vaccinations. We are happy to guide you, but please check the official government sources for your nationality. Please tell us about any medical condition, dietary need or mobility requirement when you book, so that we can plan accordingly.

8. Travel insurance

Comprehensive travel insurance is a condition of travelling with us. It should cover cancellation, medical treatment, evacuation and loss of belongings for the whole journey.

9. Our responsibility

We take great care in planning your journey and choosing reliable partners. To the extent permitted by law, we are not responsible for losses caused by the acts or omissions of third parties we do not control, such as airlines, or by events beyond our reasonable control, including extreme weather, natural disasters, strikes, epidemics or government action. If something like this happens, we will do everything we reasonably can to help.

10. If something is not right

If something is not as it should be during your journey, please tell your guide or contact us immediately so that we can put it right. If a concern is still unresolved after you return, please write to us within 30 days.

11. Use of this website

The content and photographs on this website belong to us or are used with permission. The itineraries shown are examples and are not offers. While we keep the website accurate, details can change, and your quote and confirmation are what apply to your journey.

12. Privacy

We use your personal information to plan and deliver your journey. See our Privacy Policy and Cookie Policy.

13. Governing law

These terms are governed by the laws of India, and any disputes will be handled by the courts of Gurugram, Haryana.

14. Contact us

Alluring India Destination Pvt Ltd
E 146, Sushant Shopping Arcade, Sushant Lok Phase 1, Gurugram, Haryana 122009, India
Email: contact@alluring.travel
WhatsApp: +91 92119 13735